Privacy Policy
Effective Date: December 2024
Last Updated: December 2024
At Madra Dubh, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information: Your name, email address, and phone number.
Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and browsing behaviour, collected via cookies and analytics tools.
Marketing Data: Your preferences for receiving marketing communications and your responses to them.
2. How We Collect Information
We collect information in the following ways:
Forms: Information you provide when filling out forms on our website, such as contact forms or subscription sign-ups.
Cookies: Data collected through cookies and similar tracking technologies to enhance your experience and for analytics purposes.
CRM and Analytics Tools: Information collected via platforms such as Mailchimp, Google Analytics, and Google Search Console.
3. How We Use Your Information
We use the information we collect for the following purposes:
To communicate with you regarding your enquiries or requests.
To send marketing and promotional content tailored to your preferences.
To improve our website, services, and user experience through analytics and performance monitoring.
To deliver personalised content and advertisements through remarketing platforms like Google Ads and Facebook Ads.
4. Sharing Your Information
We may share your information with third-party service providers to support our business operations:
Mailchimp: For email marketing and managing communication preferences.
Google Analytics and Search Console: For tracking website performance and user interactions.
Google Ads and Facebook Ads: For targeted advertising and remarketing.
These third parties are bound by confidentiality obligations and comply with applicable data protection laws.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your online behaviour. These include:
Essential Cookies: Required for website functionality.
Performance Cookies: Used to analyse site performance and improve user experience.
Advertising Cookies: For personalised ads and remarketing.
You can manage your cookie preferences or disable cookies through your browser settings. Note that disabling cookies may impact your website experience.
6. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Erasure: Request the deletion of your personal data.
Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.
To exercise any of these rights, please contact us at website@madradubh.ie.
7. Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined in this policy. If you request the deletion of your data, we will securely delete or anonymise it within a reasonable timeframe.
8. Data Security
We take data protection seriously and have implemented robust security measures to safeguard your information. This includes encryption, secure data storage, and access controls.
9. Children’s Privacy
Madra Dubh does not knowingly collect or process data from individuals under the age of 18. Our services are intended for business-to-business (B2B) purposes only.
10. International Data Transfers
We do not transfer your data outside the European Union or other jurisdictions where GDPR or equivalent regulations apply.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at website@madradubh.ie.
